A couple of days before the New Year, I called a few storage facilities near us but visited only one in January. The facility we visited is almost brand new and we fell in love with the unit we were shown almost instantly. LOL. We absolutely love the cheaper rent and the larger size. It is actually twice the size of what we have been renting.
We started moving in on Thursday – the worst day to carry out moving jobs. It was like working inside a fan-forced oven because it was hot and blustery. When we returned with our second last load for the day, one side of the entry gate was partially damaged by the strong winds. After I logged in, the other side of the gate was still working but I had to hold on to the broken side to let M drive through or the broken gate might have slammed into the car or me. The guy at the office had left and we had to call him to notify him of the problem. He promised to return to fix it. Someone did come and fix it because when we returned with the last load of the day, the gate was temporarily fixed. The gates worked but looked fragile because the wind was just so strong.
Friday was a finer day. We started out really early. When we got to the new storage facility, the gates were properly fixed. The service we have been offered by this company has been good so far. When we signed the papers, I let the dude (the 3rd guy we dealt with) know that I needed everything to run smoothly and he obviously passed that onto his supervisor (the 2nd guy we dealt with). They emailed and then posted us our first bill (including our access code). They also followed that up with a friendly phone call to make sure that we received our access code. The service I had been receiving from the guys at the other storage facility had been satisfactory as well but the staff members at this new facility seem a tad better so far.
We are planning to return to our unit in a fortnight’s time because we need to sort out our stuff properly. In the beginning, we did try to store our stuff in an organized manner but due to time constraint and exhaustion, we ended up just chucking things in to make certain that we are out of that other storage facility by Friday. This kind of stuff has got to be done before the first day of Chinese New Year - which happens to be on Australia Day this year.
We started moving in on Thursday – the worst day to carry out moving jobs. It was like working inside a fan-forced oven because it was hot and blustery. When we returned with our second last load for the day, one side of the entry gate was partially damaged by the strong winds. After I logged in, the other side of the gate was still working but I had to hold on to the broken side to let M drive through or the broken gate might have slammed into the car or me. The guy at the office had left and we had to call him to notify him of the problem. He promised to return to fix it. Someone did come and fix it because when we returned with the last load of the day, the gate was temporarily fixed. The gates worked but looked fragile because the wind was just so strong.
Friday was a finer day. We started out really early. When we got to the new storage facility, the gates were properly fixed. The service we have been offered by this company has been good so far. When we signed the papers, I let the dude (the 3rd guy we dealt with) know that I needed everything to run smoothly and he obviously passed that onto his supervisor (the 2nd guy we dealt with). They emailed and then posted us our first bill (including our access code). They also followed that up with a friendly phone call to make sure that we received our access code. The service I had been receiving from the guys at the other storage facility had been satisfactory as well but the staff members at this new facility seem a tad better so far.
We are planning to return to our unit in a fortnight’s time because we need to sort out our stuff properly. In the beginning, we did try to store our stuff in an organized manner but due to time constraint and exhaustion, we ended up just chucking things in to make certain that we are out of that other storage facility by Friday. This kind of stuff has got to be done before the first day of Chinese New Year - which happens to be on Australia Day this year.
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